New customer section

As you know we are working hard on the migration from the old admin to the new admin (app.reepay.com) and we just finalized the customer section, which many of you have asked about. You are now able to see:

  • List of customers, search for customers, and filter customers
  • Individual customers, create customers, and change customers
  • Customer payment methods, disable and enable payment methods, verify payment methods, and delete payment methods
  • Customer save card sessions, and event lists
  • Customer invoices
  • Customer timeline

Also, we have:

  • Fixed automatic authentication on last used account
  • Added separate labels for the address input in the customer form
  • Added label to form fields that specify the format type
  • Added JSON format label to form fields that use JSON formatting
  • Changed generate handle toggle from customer form to enabled by default

New dashboard and 2FA

As you may know, we are working hard to develop our new dashboard. Today we have taken an important step and made it easy to switch between the old and new dashboard. You can see this option in the bottom left corner.

In addition, we have also made the new dashboard multilingual, which allow you to change the language of the new admin. You can now choose between English, Danish, German, Norwegian, Polish and Romanian.

Finally, we have increased the security of the dashboard with 2-factor authentication at login. 2-factor authentication can be configured under User Settings, which you will find under your user in the upper right corner.

Google Pay

Reepay now supports Google Pay.

Google Pay offers a frictionless payment experience on Android devices where cards have been added in the Google Pay wallet and a supported browser, e.g. Chrome, is used. Google Pay can be activated in the Reepay Administration and only requires a card acquiring agreement supporting Google Pay (Reepay, Nets, Clearhaus, Swedbank and Bambora).

For details see: https://docs.reepay.com/reference#google-pay

Cheers, Reepay

PSD2 and Strong Customer Authentication

The deadline for PSD2 is approaching, which means Strong Customer Authentication (SCA) will become mandatory within the EU. Danish issuers will require SCA by January 11, 2021. For details on PSD2 and SCA see: https://docs.reepay.com/reference#strong-customer-authentication

Reepay will make sure all accounts are ready for SCA by enabling 3D Secure and/or Secured by Nets on those accounts not already using SCA.

The newest version of 3D Secure (version 2) supports a frictionless authentication flow, where the customer is not presented with any challenges (two-factor authentication). For issuing banks to make a decision on whether a frictionless authentication can be granted, they will need information about the customer and the context of the payment. Some of this data is provided by Reepay, e.g. customer browser information, but some of the data needs to be provided by you the merchant. 

The data is not mandatory, but we urge you to consider sending the additional information to maximize the chance of a frictionless authentication flow. For details on sending SCA data see: https://docs.reepay.com/reference#strong-customer-authentication

Merry Christmas, Reepay

Intelligent Routing

Reepay's Intelligent Routing makes it possible for you to minimize your acquiring costs. You may have one acquirer agreement with low prices for domestic cards while another agreement gives you lower prices for international cards. By using Reepay Intelligent Routing the payment is automatically routed to the acquirer with the lowest cost. The Intelligent Routing is based on our new Fee Configuration, where you easily can configure your acquiring fees.

If you are interested in using this functionality, please contact your Reepay contact person or ask in the chat, to get more details and pricing on this new feature.


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