New customer section

As you know we are working hard on the migration from the old admin to the new admin (app.reepay.com) and we just finalized the customer section, which many of you have asked about. You are now able to see:

  • List of customers, search for customers, and filter customers
  • Individual customers, create customers, and change customers
  • Customer payment methods, disable and enable payment methods, verify payment methods, and delete payment methods
  • Customer save card sessions, and event lists
  • Customer invoices
  • Customer timeline

Also, we have:

  • Fixed automatic authentication on last used account
  • Added separate labels for the address input in the customer form
  • Added label to form fields that specify the format type
  • Added JSON format label to form fields that use JSON formatting
  • Changed generate handle toggle from customer form to enabled by default

PSD2 and Strong Customer Authentication

The deadline for PSD2 is approaching, which means Strong Customer Authentication (SCA) will become mandatory within the EU. Danish issuers will require SCA by January 11, 2021. For details on PSD2 and SCA see: https://docs.reepay.com/reference#strong-customer-authentication

Reepay will make sure all accounts are ready for SCA by enabling 3D Secure and/or Secured by Nets on those accounts not already using SCA.

The newest version of 3D Secure (version 2) supports a frictionless authentication flow, where the customer is not presented with any challenges (two-factor authentication). For issuing banks to make a decision on whether a frictionless authentication can be granted, they will need information about the customer and the context of the payment. Some of this data is provided by Reepay, e.g. customer browser information, but some of the data needs to be provided by you the merchant. 

The data is not mandatory, but we urge you to consider sending the additional information to maximize the chance of a frictionless authentication flow. For details on sending SCA data see: https://docs.reepay.com/reference#strong-customer-authentication

Merry Christmas, Reepay

Intelligent Routing

Reepay's Intelligent Routing makes it possible for you to minimize your acquiring costs. You may have one acquirer agreement with low prices for domestic cards while another agreement gives you lower prices for international cards. By using Reepay Intelligent Routing the payment is automatically routed to the acquirer with the lowest cost. The Intelligent Routing is based on our new Fee Configuration, where you easily can configure your acquiring fees.

If you are interested in using this functionality, please contact your Reepay contact person or ask in the chat, to get more details and pricing on this new feature.


Checkout optional save card

It is now possible to let the customer choose whether to save card in a charge session instead of fixing this for the session with the recurring parameter. When creating a session the following parameters can now be used:

  • recurring_optional - If defined it will be the default selection for a save card checkbox. That is, if set to true the option will be default selected, and vice versa for false.
  • recurring_optional_text - Can be used to control the label for the checkbox. The default is "Save card".

Example with recurring_optional=true and the default label:

If the customer chooses to save card, the payment_method parameter will be returned from the session and the charge object (https://reference.reepay.com/api/#the-charge-object) will have the attribute recurring_payment_methodFor details see the create charge session API call: https://docs.reepay.com/reference#createchargesession

Cheers, Reepay

Apple Pay

We now support one of the best payment methods for fast checkout and better conversion.

Apple Pay is a mobile payment and digital wallet service by Apple Inc. that allows users to pay online and in person. With our new integration for Apple Pay, you can increase your conversion by offering the extremely simplified payment experience, that Apple Pay provides.

We do not charge you any additional cost for the use og Apple Pay. You only pay your existing payment gateway and acquiring fees.

Activate Apple Pay today by logging in to your Reepay Dashboard and follow this guide: https://intercom.help/reepay/en/articles/3328290-how-to-configure-apple-pay

Cheers, Reepay

SCA support in hosted pages and Reepay Token

In preparation for the coming PSD2 regulatory changes (September 14th), Reepay hosted pages and Reepay Token now supports Strong Customer Authentication (SCA) (3D Secure and Dankort Secured by Nets).

No action is required by you as a merchant. SCA will be enabled by us for all merchants, not already using SCA for Checkout, before September 14th.

New user groups

User groups in the administration have been changed to better accommodate for the needs of our customers. The new user groups are more intuitive as they more closely relates to the functionality accessible in the left menu. It is also possible to define more fine grained permissions, e.g. whether specifically refunding is allowed. The screendump below shows the new user group edit dialog.

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